The bolts on each foot can then be rotated right or left to raise or lower the washer. Place a carpenter’s level on top of the washer to determine when it’s perfectly leveled before securing the lock nuts in place. Clogged LG Washer Detergent Drawer. Clogs are one of the most common reasons for a washing machine detergent dispenser not working.Many LG front-loader washers have a pump filter or debris filter that can be accessed on the front of the washer. LG recommends removing lint and foreign objects from the pump filter at least monthly. Making sure the pump filter is cleaned regularly will prevent odors, mold, and mildew and will allow the washer to drain correctly. Follow these ...Follow these steps: Disconnect the power supply. Press the power button for 5 seconds. Press the play/pause button for 5 seconds. Plug the washer back into the power supply.Jun 11, 2023 · LG Washer Door Won’t Unlock. LG Washer Keeps Repeating the Spin Cycle. How to Reset LG Washer. LG Washer Won’t Drain / Keeps Draining. ReadyToDIY is the owner of this article. This post was published on 2020-08-23. LG Washer Keeps/Not Spinning/Rinsing If you get this code, it means that the washer has detected a water overflow condition. It indicates that there is water in the washer tub that needs to be drained. There are a number of things you can do to try and fix this, including unplugging the washing machine and checking the hoses for any kinks or blockages.Feb 8, 2022 · Recent Whirlpool models don’t have front access to the coin trap cover. If you own one of these washers: Move the washer two feet away from the wall and remove the 10-1/4-in. screws securing the back panel to the washer. Remove the back panel. The coin trap cover, pointing toward the side of the washer, will be visible under the tub. Apr 22, 2023 · 04/22/2023 At a glance Error codes on the display of an LG washing machine alert you to potential problems with your appliance. Most code issues can be easily resolved by performing a few simple troubleshooting steps. Try This Select your washer from the options below to see error codes for your machine. Front Load Washer Top Load Washer Pedestal Jan 28, 2021 · Buy Links: WD-40:IN: https://amzn.to/38cMMuc (affiliate links)US: https://amzn.to/2pDcK36UK: https://amzn.to/2XcZiU4CA: https://amzn.to/3ndnlwDLG Washing Mac... Play/pause: Hold down the play/pause button for five seconds. Then release. Plug back in: Now plug the appliance back in and turn it on. Run an empty cycle to check if it works. Call repair: If it doesn’t turn on or work properly after these master reset instructions, contact the repair service.#4 Level the Washer. When fixing drainage issues on an LG washer, it’s also important to ensure the unit is level. An uneven washer can also result in poor cleaning performance and water leakage. If your LG washer won’t drain, try leveling it. Here’s how to do it: Use nonskid pads to even out the washer.Feb 24, 2017 · Easy solution: Fix your LG waveforce washing machine that wont drain water or spin. The machine displays the OE error code, and fills and washes, but will ... 11 - Washing Machine Drain Hose. First, check the drain hose to determine if it is kinked, twisted, or bent. If the drain hose is bent, straighten it out. In addition, remove the drain hose and check it for obstructions. If the drain hose has any obstructions, try to remove them. If necessary, replace the drain hose.LG Washer Door Won’t Unlock. LG Washer Keeps Repeating the Spin Cycle. How to Reset LG Washer. LG Washer Won’t Drain / Keeps Draining. ReadyToDIY is the owner of this article. This post was published on 2020-08-23. LG Washer Keeps/Not Spinning/RinsingMay 16, 2023 · Perform a hard reset of the washer. While the washer is unplugged, press and hold the [POWER/START] button for 5 seconds and then release. Then hold the [PLAY/PAUSE] button for 5 seconds. Plug the washer back in, power it on, and start a cycle. Does the cycle start? Hard Reset LG Washer. Try performing a hard reset if your LG washing machine won’t start. This can be done by unplugging the unit, plugging it back in, then holding the power button/play button down on the front of the machine for 5 seconds each. If this resets your washing machine to factory settings, you may need to set your preferred ... Picture. 1. Press the POWER button to turn the washing machine off and remove the plug from the outlet. 2. Locate the service panel on the bottom-left corner of the unit and open it. 3. Unclip the drain hose and remove the plug from the drain hose to drain the water remaining inside the wash tub. Note.Sep 3, 2016 · How to fix washing machine when it won't power up. I describe a temporary fix (no cost) and a permanent solution to fix LG washer when it won't power up.- Li... Aug 18, 2023 · Disconnect your LG Front Load Washer or LG Top Load Washer from the power supply. Then, for 5 seconds, hold down the power button. Again, for five seconds, press and hold the play/pause button ... To Perform a Soft Reset: Press and hold the Volume Down and Power keys simultaneously until the device reboots. Typically this will take 11-12 seconds. Release the keys when you see the LG bootup logo. Note: Depending on the state of your device you may see it perform a screenshot and/or a pop-up as shown below. This is normal. Nov 14, 2016 · CL code on LG Washer – Press and hold RINSE+SPIN for 3 Seconds. TO TURN OFF CL CODE ON OLDER LG FRONT LOAD WASHERS: On some LG washing machines that do not have a CHILD LOCK button, to TURN CHILD LOCK OFF, press and hold the TEMP and OPTIONS buttons at the same time for 3 to 5 seconds. Some LG washers have a little face above the lock key ... May 16, 2023 · Perform a hard reset of the washer. While the washer is unplugged, press and hold the [POWER/START] button for 5 seconds and then release. Then hold the [PLAY/PAUSE] button for 5 seconds. Plug the washer back in, power it on, and start a cycle. Does the cycle start? Apr 5, 2021 · Turn off the faucet supplying your washer. Switch off the power at the wall, or unplug the washer. Open the access panel. This is located on the front of your washer at the bottom left corner. Place a shallow pan next to the access panel, and pull the drain hose out from its clip so that it will drain into the pan. Aug 18, 2023 · Disconnect your LG Front Load Washer or LG Top Load Washer from the power supply. Then, for 5 seconds, hold down the power button. Again, for five seconds, press and hold the play/pause button ... If your LG washing machine door gets locked, do this to unlock it: First, reset your washer. If this does not work, check the child lock and disable it if it is accidentally enabled. Also, try to inspect and tighten the drain hose, door lid switch, and washer timer. I will explain these fixes in detail. First, however, here are some words of ...Perform a hard reset of the washer. While the washer is unplugged, press and hold the [POWER/START] button for 5 seconds and then release. Then hold the [PLAY/PAUSE] button for 5 seconds. Plug the washer back in, power it on, and start a cycle. Does the cycle start?Unplug the machine and let it sit for 30 minutes so the suds can dissipate. After 30 minutes, plug the machine back in, press the Power button, and then press the Spin Speed button, selecting the No Spin option. To drain the machine, press the Start-Pause button. Remove the items from the washer after this has completed.Follow these steps: Disconnect the power supply. Press the power button for 5 seconds. Press the play/pause button for 5 seconds. Plug the washer back into the power supply.The faulty switch won’t indicate the optimal water level in the tub. If the thermistor fails, the control module won’t get information about the temperature. The elements need replacement. The faulty main module of the washing machine LG. It makes the elements of the washer start. The faulty motor of the LG direct drive washing machine.2. Improper Drain Height. If your washing machine isn’t placed properly, water won’t drain out of it. It can also cause mold to grow inside of it. Manufacturers will tell you the correct height to place your washing machine above the ground, so follow their instructions. 3. Step 1. Open the door after the "Door Lock" indicator turns off. This indicator will not turn off until after the wash cycle is complete. If the LG washing machine is not in the middle of a wash cycle or the cycle has stopped due to malfunction, follow the next steps. Video of the Day.Oct 19, 2020 · Lg Washing Machine Repair Guide. Here are most common repairing guidelines. You should try all of them before calling a repairman. Washer won’t spin. Lid Switch Assembly: If the lid switch is open, lid switch assembly prevents your washer from spinning. When the lid switch assembly fails to close the lid properly, your machine won’t spin. Water Inlet Valve. Try shutting off power to the washer while the machine is filling with water. If the washer continues to fill with water even when it is not getting power, this indicates that the water inlet valve is defective. If the water inlet valve is defective, replace it. Nov 5, 2022 · If your LG washing machine door gets locked, do this to unlock it: First, reset your washer. If this does not work, check the child lock and disable it if it is accidentally enabled. Also, try to inspect and tighten the drain hose, door lid switch, and washer timer. I will explain these fixes in detail. First, however, here are some words of ... Here’s what you’ll need to do. Start by making sure the washing machine is not plugged into a power source. Take a screwdriver and remove the screws that hold the back panel. Remove the back panel. Disconnect the drive belt from the pulley. Remove the bolts that secure the pulley. Now remove the entire component.LG Washer Door Won’t Unlock. LG Washer Keeps Repeating the Spin Cycle. How to Reset LG Washer. LG Washer Won’t Drain / Keeps Draining. ReadyToDIY is the owner of this article. This post was published on 2020-08-23. LG Washer Keeps/Not Spinning/RinsingAug 6, 2020 · Let’s review what you need to do to fix this problem. When you’re dealing with an LG washer door that won’t unlock, turn off the machine, unplug it, and wait for about 45 to 60 seconds. Next, drain out the water and clean the hinges to keep it running smoothly. Finally, keep the lines and filter clean to prevent clogs and locking issues. Nov 14, 2016 · CL code on LG Washer – Press and hold RINSE+SPIN for 3 Seconds. TO TURN OFF CL CODE ON OLDER LG FRONT LOAD WASHERS: On some LG washing machines that do not have a CHILD LOCK button, to TURN CHILD LOCK OFF, press and hold the TEMP and OPTIONS buttons at the same time for 3 to 5 seconds. Some LG washers have a little face above the lock key ... 01 - LG Washing Machine Agitator Repair Kit. If the washer won't agitate, replacing the agitator repair kit may solve the problem. The kit contains the agitator components that are most likely to wear out and/or fail. If any of the parts are worn out, stripped, or damaged, replace the kit. Required Part.May 18, 2023 · At a Glance. The uE/UE/Ub code indicates that the washer is attempting to balance the load, which may be the result of the unit not being leveled correctly or the load itself. This code can be easily resolved without the need of a technician. When the uE/UE displays on the screen, the unit will fill with water in order to agitate and separate ... Let’s review what you need to do to fix this problem. When you’re dealing with an LG washer door that won’t unlock, turn off the machine, unplug it, and wait for about 45 to 60 seconds. Next, drain out the water and clean the hinges to keep it running smoothly. Finally, keep the lines and filter clean to prevent clogs and locking issues.Most Common Solution 02 - LG Washing Machine Lid Switch Assembly The lid switch assembly prevents the washer from spinning when the lid is open. If the lid switch assembly fails, the washer will not spin. To determine if the lid switch assembly is defective, use a multimeter to test the lid switch for continuity.Follow these steps to level the legs on an LG front load washer: Use a wrench to loosen the lug nuts on all four feet. Turn the bolts on each leg clockwise to raise the washer or counterclockwise to lower it. Rock the washer front to back and side to side. If there is minimal movement and the legs rest evenly on the floor, tighten the lug nuts ...06 - LG Washing Machine Lid Switch Assembly. The lid switch assembly prevents the washer from spinning when the lid is open. If the lid switch assembly fails, the washer will not drain. To determine if the lid switch assembly is defective, use a multimeter to test each of the lid switches for continuity.1. Unbalanced Load. One of the reasons that your LG washer is displaying OE code is due to an unbalanced load. When you wash a large or heavy item, it can settle on one side of the drum. This can cause the machine to go out of balance, and water may remain in the drum.If the line fuse blows, the washer won’t start. To determine if the thermal fuse is at fault, use a multimeter to test it for continuity. If the fuse does not have continuity, replace it. In addition, you should investigate and resolve the problem that caused the fuse to blow. Buy Links: WD-40:IN: https://amzn.to/38cMMuc (affiliate links)US: https://amzn.to/2pDcK36UK: https://amzn.to/2XcZiU4CA: https://amzn.to/3ndnlwDLG Washing Mac...Check the hose for holes. If you find a hole, it is best to replace the hose. Reattach the hose, making sure it is not kinked. 4. Water Pressure. One of the less common reasons your washer may be overfilling is that there is not enough water pressure for the water inlet valve to work correctly.01 - LG Washing Machine Agitator Repair Kit. If the washer won't agitate, replacing the agitator repair kit may solve the problem. The kit contains the agitator components that are most likely to wear out and/or fail. If any of the parts are worn out, stripped, or damaged, replace the kit. Required Part.2. LG Washing Machine Not Starting. LG is a South Korean company that manufactures home appliances. While they’re great machines, every now and then, an owner may experience problems with their machine. When an LG washer won’t turn on, consumers should check the power supply or reset the breaker. Let’s look at some causes of why LG washer ...If your LG Washer, Dryer, or any other device will not connect to your homes wi-fi through the Thinq application well here is the fix.Please Like and SUBSCRI...Re: LG Washer - WM3470HVA - won't turn on unless I unplug and replug in to 'reset'. I have the same machine and a very similar problem. It used to be that unplugging and replugging would fix it, but now it takes quite a bit of work to get it to come back on. Upon inspection, I have a red LED that comes on on the PCB.To access it, you will need to remove the washing machine tub. Unscrew the retaining nut and pull out the old pump filter. Clean out any debris that may be blocking water drainage. Replace the pump filter and screw on the retaining nut. Reattach your washing machine tub and continue troubleshooting your LG washer not draining issue.Hard Reset LG Washer. Try performing a hard reset if your LG washing machine won’t start. This can be done by unplugging the unit, plugging it back in, then holding the power button/play button down on the front of the machine for 5 seconds each. If this resets your washing machine to factory settings, you may need to set your preferred ...Method 1: Turn off the water supply to the washer. Disconnect the cold-water supply hose at the inlet valve and hold it over a sink or bucket. Turn on the water supply and watch to notice the pressure of the flow. If very little or no water comes out of the hose, then the water pressure is too low.Perform a hard reset of the washer. While the washer is unplugged, press and hold the [POWER/START] button for 5 seconds and then release. Then hold the [PLAY/PAUSE] button for 5 seconds. Plug the washer back in, power it on, and start a cycle. Does the cycle start?To do this: First, unplug your washer and remove the control panel. Locate the door lock switch on the control panel and remove it. Install the new door lock switch and reattach the control panel. Finally, plug in your washer and test it to see if it is working properly. 2.If the line fuse blows, the washer won’t start. To determine if the thermal fuse is at fault, use a multimeter to test it for continuity. If the fuse does not have continuity, replace it. In addition, you should investigate and resolve the problem that caused the fuse to blow.01 - LG Washing Machine Agitator Repair Kit. If the washer won't agitate, replacing the agitator repair kit may solve the problem. The kit contains the agitator components that are most likely to wear out and/or fail. If any of the parts are worn out, stripped, or damaged, replace the kit. Required Part.Aug 12, 2021 · Here is a tutorial on how to fix your LG Washer from showing the OE Error Code. Step by step, everything you need to know and nothing more. If your LG washer... Water Inlet Valve. Try shutting off power to the washer while the machine is filling with water. If the washer continues to fill with water even when it is not getting power, this indicates that the water inlet valve is defective. If the water inlet valve is defective, replace it. Feb 8, 2022 · Recent Whirlpool models don’t have front access to the coin trap cover. If you own one of these washers: Move the washer two feet away from the wall and remove the 10-1/4-in. screws securing the back panel to the washer. Remove the back panel. The coin trap cover, pointing toward the side of the washer, will be visible under the tub. May 16, 2023 · Perform a hard reset of the washer. While the washer is unplugged, press and hold the [POWER/START] button for 5 seconds and then release. Then hold the [PLAY/PAUSE] button for 5 seconds. Plug the washer back in, power it on, and start a cycle. Does the cycle start? May 16, 2023 · Perform a hard reset of the washer. While the washer is unplugged, press and hold the [POWER/START] button for 5 seconds and then release. Then hold the [PLAY/PAUSE] button for 5 seconds. Plug the washer back in, power it on, and start a cycle. Does the cycle start? Jul 6, 2023 · #4 Level the Washer. When fixing drainage issues on an LG washer, it’s also important to ensure the unit is level. An uneven washer can also result in poor cleaning performance and water leakage. If your LG washer won’t drain, try leveling it. Here’s how to do it: Use nonskid pads to even out the washer. LG Washer Door Won’t Unlock. LG Washer Won’t Turn On After Reset: What You Can Do. LG Washer Won’t Fill Up Correctly or Won’t Stop Filling: How to Fix. LG Washer Keeps/Not Spinning/Rinsing. ReadyToDIY is the owner of this article. This post was published on 2020-08-06. How to Reset LG Washeron reboot, falls back to 192.168.1.80. Given this you have two options: put the washer in a private VLAN. reserve the 192.168.1.80 IP to the washer on your DHCP server. Putting the machine on a separate VLAN is the most elegant solution. It will simply prevent the network card from overflowing (and rebooting) thus creating stability.How to fix washing machine when it won't power up. I describe a temporary fix (no cost) and a permanent solution to fix LG washer when it won't power up.- Li...To Perform a Soft Reset: Press and hold the Volume Down and Power keys simultaneously until the device reboots. Typically this will take 11-12 seconds. Release the keys when you see the LG bootup logo. Note: Depending on the state of your device you may see it perform a screenshot and/or a pop-up as shown below. This is normal. Mar 23, 2023 · Play/pause: Hold down the play/pause button for five seconds. Then release. Plug back in: Now plug the appliance back in and turn it on. Run an empty cycle to check if it works. Call repair: If it doesn’t turn on or work properly after these master reset instructions, contact the repair service. 04/22/2023 At a glance Error codes on the display of an LG washing machine alert you to potential problems with your appliance. Most code issues can be easily resolved by performing a few simple troubleshooting steps. Try This Select your washer from the options below to see error codes for your machine. Front Load Washer Top Load Washer PedestalLg washing machine. it just continues to click like it's lg washing machine. it just continues to click like it's trying to lock the door but won't actually start … read moreWhen your LG washer won't turn on, check to see if the power cord is properly plugged into a three-prong, 120-VAC outlet. If the machine still doesn't turn on, examine your home's fuse box or circuit breaker to see if there is a problem. Replace a blown fuse or reset the circuit breaker if necessary. If the washer has power but still won't ...05 - LG Washing Machine Lid Switch Assembly. The lid switch assembly prevents the washer from spinning when the lid is open. If the lid switch assembly fails, the washer will not spin. To determine if the lid switch assembly is defective, use a multimeter to test the lid switch for continuity. If the lid switch does not have continuity, replace it. LG Washer Does Not Drain and Spin. Troubleshooting. Laundry Accessories, Washer Dryer Combos, Washers. 07/24/2021.The water inlet valve requires sufficient water pressure to function properly. First, check the water pressure to determine that it is adequate. If the water pressure is adequate, try cleaning the screens inside the water inlet valve hose connection ports. If the washer still fills slowly, replace the water inlet valve. Required Part. Apr 17, 2021 · An LG washer in good working condition should spin quietly and without any problems. So, if there’s ever a situation when that spinning doesn’t happen, or if there’s a grinding noise coming from inside, that means there’s something wrong. Your LG washer is not spinning properly because it has electrical or mechanical issues such as: Aug 18, 2023 · Disconnect your LG Front Load Washer or LG Top Load Washer from the power supply. Then, for 5 seconds, hold down the power button. Again, for five seconds, press and hold the play/pause button ... Perform a hard reset of the washer. While the washer is unplugged, press and hold the [POWER/START] button for 5 seconds and then release. Then hold the [PLAY/PAUSE] button for 5 seconds. Plug the washer back in, power it on, and start a cycle. Does the cycle start?Apr 1, 2022 · To access it, you will need to remove the washing machine tub. Unscrew the retaining nut and pull out the old pump filter. Clean out any debris that may be blocking water drainage. Replace the pump filter and screw on the retaining nut. Reattach your washing machine tub and continue troubleshooting your LG washer not draining issue. Aug 17, 2023 · Press the Signal in order to alter the volume of that melody and sound notification between low, medium or high. It can also be turned completely “off” if desired. Unlike the image above the Signal button might be classfified as an Extra Function in some models. In cases such hold the Signal button for at least 3 seconds. Check the hose for holes. If you find a hole, it is best to replace the hose. Reattach the hose, making sure it is not kinked. 4. Water Pressure. One of the less common reasons your washer may be overfilling is that there is not enough water pressure for the water inlet valve to work correctly.Apr 1, 2022 · To access it, you will need to remove the washing machine tub. Unscrew the retaining nut and pull out the old pump filter. Clean out any debris that may be blocking water drainage. Replace the pump filter and screw on the retaining nut. Reattach your washing machine tub and continue troubleshooting your LG washer not draining issue. Top Load Washers Example Model No. WT1101, WT1201 To turn on/off, press and hold the Cold Wash button for 3 seconds. Example Model No. WT7900, WT7850, WT7800 To turn on/off, press and hold the Signal button for 3 seconds.Most Common Solution 02 - LG Washing Machine Lid Switch Assembly The lid switch assembly prevents the washer from spinning when the lid is open. If the lid switch assembly fails, the washer will not spin. To determine if the lid switch assembly is defective, use a multimeter to test the lid switch for continuity.Buy Links: WD-40:IN: https://amzn.to/38cMMuc (affiliate links)US: https://amzn.to/2pDcK36UK: https://amzn.to/2XcZiU4CA: https://amzn.to/3ndnlwDLG Washing Mac...Easy solution: Fix your LG waveforce washing machine that wont drain water or spin. The machine displays the OE error code, and fills and washes, but will ...Lg washing machine. it just continues to click like it's lg washing machine. it just continues to click like it's trying to lock the door but won't actually start … read more
Chosen Solution. To perform the Master Reset, carefully unplug the washing machine from the power outlet and leave it unplugged for one minute. After one minute is up, plug the washer cord back into the wall. Next, open and close the door of the washing machine 6 times within 12 seconds to send a “reset” signal to all the components.. Aunt bug
12 - LG Washing Machine Hinge. If the washing machine's lid strike or door strike does not line up with the lock or latch when you attempt to close the lid or door, it's likely the lid hinge or door hinge is bent or misaligned. This can prevent the door or lid from locking. Inspect the hinge for damage and replace if necessary. 2. LG Washing Machine Not Starting. LG is a South Korean company that manufactures home appliances. While they’re great machines, every now and then, an owner may experience problems with their machine. When an LG washer won’t turn on, consumers should check the power supply or reset the breaker. Let’s look at some causes of why LG washer ...04/22/2023 At a glance Error codes on the display of an LG washing machine alert you to potential problems with your appliance. Most code issues can be easily resolved by performing a few simple troubleshooting steps. Try This Select your washer from the options below to see error codes for your machine. Front Load Washer Top Load Washer PedestalPull the panel off the washing machine. Step 5. Detach the control housing and lay it on top of the washer’s lid. Step 6. Take out the screws holding the cover of the control housing with a Philips screwdriver. Step 7. Set the cover aside. Step 8. Detach the lid lock electrical connector from the main control board.May 16, 2023 · Perform a hard reset of the washer. While the washer is unplugged, press and hold the [POWER/START] button for 5 seconds and then release. Then hold the [PLAY/PAUSE] button for 5 seconds. Plug the washer back in, power it on, and start a cycle. Does the cycle start? May 1, 2020 · A washer’s rubber drive belt is suspended between two pulleys, supporting the weight of the washtub as it spins. Over time the pulley can become worn, stretched, or torn and it won’t be able to support the tub. When this happens you’ll find your washer making loud noises as it spins or not spinning at all. Visually inspect the drive belt ... Here is a tutorial on how to fix your LG Washer from showing the OE Error Code. Step by step, everything you need to know and nothing more. If your LG washer...Apr 10, 2021 · Follow these steps: Disconnect the power supply. Press the power button for 5 seconds. Press the play/pause button for 5 seconds. Plug the washer back into the power supply. Water Inlet Valve. Try shutting off power to the washer while the machine is filling with water. If the washer continues to fill with water even when it is not getting power, this indicates that the water inlet valve is defective. If the water inlet valve is defective, replace it.Perform a hard reset of the washer. While the washer is unplugged, press and hold the [POWER/START] button for 5 seconds and then release. Then hold the [PLAY/PAUSE] button for 5 seconds. Plug the washer back in, power it on, and start a cycle. Does the cycle start?Jun 22, 2023 · Picture. 1. Press the POWER button to turn the washing machine off and remove the plug from the outlet. 2. Locate the service panel on the bottom-left corner of the unit and open it. 3. Unclip the drain hose and remove the plug from the drain hose to drain the water remaining inside the wash tub. Note. 11 - Washing Machine Drain Hose. First, check the drain hose to determine if it is kinked, twisted, or bent. If the drain hose is bent, straighten it out. In addition, remove the drain hose and check it for obstructions. If the drain hose has any obstructions, try to remove them. If necessary, replace the drain hose.Many LG front-loader washers have a pump filter or debris filter that can be accessed on the front of the washer. LG recommends removing lint and foreign objects from the pump filter at least monthly. Making sure the pump filter is cleaned regularly will prevent odors, mold, and mildew and will allow the washer to drain correctly. Follow these ...Who you call depends on how old the washer is (under warranty or not), where you purchased the washer and if you purchased an extended warranty. For example, if you purchased the washer from Best Buy and also purchased their Black Tie protection plan, you should have a plan number (on the paperwork) and you can then call 888-237-8289 or 800-433 ....